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Availability and Delivery Timeframes


Our goal is to provide the most accurate information possible on our website.

The availability status of titles on our website is updated daily via multiple data feeds from publishers and distributors we partner with.

This data includes accessing titles from more than one source to give you the customer options with delivery time and price.

Once out of stock items arrive in our warehouse our team are dedicated to getting your order dispatched as soon as possible.


All deliveries from our warehouse to you are free of charge, always.



Item Availability

Items will display one of the following availability statuses:


In stock in our warehouse

Express delivery service available

Not yet published 

In stock with publisher 

Print on demand title

Out of stock with publisher

Reprinting

Not available to order

Standard Delivery Timeframes

Available titles will have one of the following delivery estimates displayed

In Stock at our Auckland warehouse
Please allow 4-5 business days

Express Delivery (imported from UK supplier)
Please allow 5-10 business days

In Stock at publishers/distributors
Please allow 15-20 business days

Available at publishers/distributors
(Print on demand title)
Please allow 20-30 business days

In stock at NZ based Publishers/distributors
Please allow 5-10 business days

Large Print and Audiobooks
Please allow 10-12 business days.

Express Delivery Service Option

For urgent needs, we now offer an Express Delivery Service for most titles provided they are in stock with our UK suppliers.

This service reduces delivery times to our warehouse to 5-10 business days using DHL air-freight.

There is usually a small additional cost included in the item price to cover this service.

If Express Delivery is available for an item, the option will be shown. You can then compare the costs to standard delivery and choose your best option before adding the item to your cart.