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Dr Melanie Sarantou

Empathic Service Design: Challenges in design, analysis and services

(Hardback)

By: Dr Melanie Sarantou

ISBN: 9781350476394 Copied!
Readership/Audience: Professional and Scholarly
Publication Date: Aug 2025
Publisher: Bloomsbury Publishing PLC
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Practice-based case studies from around the world exploring empathy within service design.

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