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(Paperback, Revised and Expanded)
By: Dr. Jennifer E. Beer
ISBN: 9780865717220
Readership/Audience: Professional and Scholarly
Publication Date: Dec 2012
Publisher: New Society Publishers
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The Mediator's Handbook presents a time-tested, step-by-step model for helping people work through conflict from first contact through reaching a lasting resolution. The Toolbox section details the skills mediators need to understand conflict, facilitate the process, and help participants make decisions.
