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(Paperback)
By: Duncan G Copeland
ISBN: 9780875845647
Readership/Audience: General
Publication Date: Feb 1995
Publisher: Harvard Business Review Press
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Examines how information technology has influenced the competitive nature of industries and the strategies, structures, and systems that have resulted. This book provides research on two information systems that radically changed industries: the Bank of America's ERMA check sorting system and American Airlines SABRE reservation system.
