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Economics, Finance, Business and Management (1)

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Ellen Phillips

Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results

(Paperback)

By: Ellen Phillips

ISBN: 9780375701207 Copied!
Readership/Audience: General
Publication Date: Feb 1999
Publisher: Random House USA Inc
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Offers advice for handling consumer complaints, including writing letters, returning purchases, and drafting petitions.

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