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(Hardback)
By: Fred Reichheld
ISBN: 9781647821784
Readership/Audience: Professional and Scholarly
Publication Date: Mar 2022
Publisher: Harvard Business Review Press
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(Hardback)
By: Fred Reichheld
ISBN: 9781422173350
Readership/Audience: General
Publication Date: Jun 2025
Publisher: Harvard Business Review Press
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Reveals the question most critical to your company's future: 'Would you recommend us to a friend'. This title provides a blueprint for long-term growth and success.
