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(Paperback)

By: Heitler S

ISBN: 9781572243347
Readership/Audience: General
Publication Date: Nov 2003
Publisher: New Harbinger Publications
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In this workbook, discover the three steps of the win-win waltz that makes shared decision-making flow smoothly, the four secrets of effective dialogue, and the six steps of healing apologies. Learn what it takes to clear up toxic spills, and what to do when a partner has gone off the track.