(Hardback)

How do people in organisations get the information they need and what effect does their research have on their organisations This study explores the reasons why people do and do not get the information they need and why technologies to facilitate information gathering so often fail.

(Hardback)

Structural research in many ways is the most narrowly based of all the approaches to organizational communication. This book seeks to broaden the perspective by discussing the heuristic value of each of the four major approaches for examining the larger concept of structure.