(Hardback)

Provides insights and information designed to help managers develop a portfolio of outstanding skills. This work focuses on the key purposes of coaching - improving individual performance, solving problems, and securing results - to address the challenges of effective management. It offers tools for mastering the skills of effective coaching.

(Hardback)

Part of the series "The Manager as...", this book examines the dynamics of organisational power plays and interpersonal communication, and shows managers how to step over 'landmines', overcome obstacles, and develop the skills and instincts necessary for political survival.