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(Paperback)
By: Jill Konrath
ISBN: 9781591844709
Readership/Audience: Tertiary Education
Publication Date: Mar 2012
UK Publication Date: 31st January 2012
Publisher: Penguin Putnam Inc
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Shows you how to overcome customer hesitation to get more appointments, speed up decisions, and win sales. This title offers the following SNAP rules Keep It Simple: Make things easy and clear for your customers; Be invaluable: Stand out by being the person your customers can't live without.
