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Found 2 items


(Paperback)

By: Joe J. Marquez

ISBN: 9781442263840
Readership/Audience: Professional and Scholarly
Publication Date: Jul 2016
Publisher: Bloomsbury Publishing PLC
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Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services. Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with dire...


(Hardback)

By: Joe J. Marquez

ISBN: 9781442263833
Readership/Audience: Professional and Scholarly
Publication Date: Jul 2016
Publisher: Bloomsbury Publishing PLC
See more...

Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services. Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with dire...