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(Paperback)
By: John Carlo Bertot
ISBN: 9781563089640
Readership/Audience: Tertiary Education
Publication Date: Dec 2004
Publisher: Bloomsbury Publishing PLC
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This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services.
