(Hardback)

Your people, armed with cheap, accessible technology, are connecting with customers and building innovative new solutions. But who are these creative problem-solvers How can you be one And just as important how can you lead them We call them heroes. This book explains how to transform your company by unleashing the mighty force of these heroes.

(Hardback)

Unless you change how you write, your emails, reports, and Web copy dont stand a chance.

In this practical and witty book, youll learn to front-load your writing with pithy titles, subject lines, and opening sentences.