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Joshua Sperber

Found 2 items

Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace

(Paperback)

By: Joshua Sperber

ISBN: 9781498592239
Readership/Audience: Professional and Scholarly
Publication Date: Jul 2021
Publisher: Bloomsbury Publishing PLC
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This book analyzes online consumer management, a practice in which customers monitor, report on, and discipline workers through posting online reviews. Through examining reviewer communities, the author analyzes the ways in which our need for collective purpose is increasingly transformed into profit production under modern capitalism.

Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace

(Hardback)

By: Joshua Sperber

ISBN: 9781498592215
Readership/Audience: Professional and Scholarly
Publication Date: Feb 2019
Publisher: Bloomsbury Publishing PLC
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This book analyzes online consumer management, a practice in which customers monitor, report on, and discipline workers through posting online reviews. Through examining reviewer communities, the author analyzes the ways in which our need for collective purpose is increasingly transformed into profit production under modern capitalism.

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