(Hardback)

This book is for managers at the higher levels of supervision and in both private and public organizations, in-house attorneys and attorneys from outside legal firms that service corporate accounts.

The author first addresses the issue of the history and reasons behind the proliferation and expense of lawsuits in the business world.

(Hardback)

The test of any performance system is how well it affects behavior. The systems described herein have a profound impact on the behavior of managers throughout financial depositories in areas such as origination, servicing and brokerage product-line operating units, deposit-gathering branches, portfolio managers, and origination sales offices.