|    Login    |    Register

Filter Results

  • Large print only
  • Audiobooks only

Found 1 items


(Hardback)

By: R. K. McCabe

ISBN: 9780899306858
Readership/Audience: Tertiary Education
Publication Date: Jul 1993
Publisher: Bloomsbury Publishing PLC
See more...

To reduce instances of substandard service, the profession requires firms to have a system of quality control, to annually inspect that system, and to undergo a comprehensive triennial external review. This book shows firms how to develop a quality control system, prepare for the review, and earn an unqualified report.