(Hardback)

If Black colleges and universities wish to survive in the competitive and economically stressed education environment of the 21st century, they would do well to respond to some of the pressures for reform that the general school structures are undergoing, in particular population diversification.

(Hardback)

The author explores the history of outcomes assessment, the role of governmental intervention in outcomes assessment, and the relationship between outcomes assessment and institutional accreditation.

Sims begins by reviewing the political context of assessment programs and policies and by identifying and defining significant terms.

(Hardback)

If institutions of higher education are serious about improving quality in both their educational and administrative components, then they should look to Total Quality Management (TQM) as an all encompassing method for achieving these objectives.