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(Hardback)
By: Susan Cantrell
ISBN: 9781422147580
Readership/Audience: General
Publication Date: May 2010
Publisher: Harvard Business Review Press
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Companies have excelled by treating customers as markets of one offering them personalized buying experiences. This book shows how exceptional companies are tailoring work experiences to employees' talents and interests - customizing job duties, training, recognition, and even compensation, work schedules, and performance appraisals.
