(Paperback)
By: Susan Cramm
ISBN: 9781422131664
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Readership/Audience: General
Publication Date: Mar 2010
Publisher: Harvard Business Review Press
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Helps us in understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. This title explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do. It presents practical strategies for overcoming the difficulty.
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