(Hardback)

This work explores how managerial innovations are generated and disseminated among public librarians. It provides a case study of the dissemination of an innovation which allows librarians to engage in user-oriented planning, community-specific role setting and self-evaluation of performance.

(Hardback)

Pungitore's timely and important exploration of many of the critical issues affecting public libraries renders a significant service to public library decision makers.