(Paperback)

What can the military teach all of us about success Plenty. Col. Mark Bender's Operation Excellence shows how to harness the success strategies of the U.S. Army, Navy, Air Force, and Marine Corps and apply them to every facet of our lives: wealth and success, business and leadership, health and well-being, personal relationships, and more.

(Paperback)

Too many companies have let their sales people devolve into an order-taking, customer farming team where the focus is on following up on inbound leads or just trying to upsell current customers. Outbounding shows them how to power up the sales function with proven strategies that deliver breakthrough results.

(Paperback, ITPE Edition)

Serial entrepreneur and business visionary Dale Partridge reveals seven core beliefs that create success by putting people first.

(Paperback, Third Edition)

Companies are still producing confusing, unpersuasive business proposals--few of which result in new clients or contracts. Learn how to craft a powerful proposal that increases your sales success.

(Paperback)

Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.

(Paperback)

Most hiring decisions are made in the first few minutes of an interview. Learn the power phrases to say that will separate you from the pack.

(Paperback)

Put Your Dream to the Testprovides a step-by-step action plan that you can start using today to see, own, and reach your dream. Dr. Maxwell draws on his forty years of mentoring experience to expertly guide you through the ten questions required of every successful dreamer.

(Paperback)

When you and your team are feeling mentally drained, these fifty brainstorming activities can help spark creative solutions, fast.

(Paperback)

This simple, easy-to-use book gives managers, supervisors, and team leaders activities to help their teams overcome emotional obstacles and become more effective. This practical, effective collection of proven exercises will elicit the best from any team.

(Paperback)

Digital literacy advocate Diana Graber demystifies the complicated digital landscape facing todays kids and provides answers for parents and teachers eager to show them how to use technology as an empowering force in their lives and in their role as future leaders.

(Paperback, ITPE Edition)

Bestselling author and creativity expert Jeff Goins dismantles the myth that being creative is a hindrance to success by revealing how an artistic temperament is in fact a competitive advantage in the marketplace.

(Paperback, Second Edition)

Employees at all levels of responsibility are struggling to maximize their time and accomplish everything they need to in their workdays. Learn how to increase your productivity and reduce stress with these practical techniques for time management.

(Paperback, Sixth Edition)

A genuine classic, Recruiting, Interviewing, Selecting and Orienting New Employees is a practical guide to the employment process. Extensively revised, it contains forms, guidelines, and ready-to-use interview questions as well as advice on reference checking, interview methods, documentation issues, orientation programs, and applicant testing.

(Paperback)

Resilience at Work gives you the knowledge, tools, and encouragement you need to embark on your journey to becoming a hardier, more successful person. Resilience in the face of stressful situations and rapid changes determines whether you ultimately succeed or fail in the workplace.

(Paperback, ITPE Edition)

From the author ofBlue Like Jazzcomes a story about finding the keys to a healthy relationship and discovering they are also the keys to a healthy family, a healthy career, and a healthy mind. And it all feels like a conversation with the best kind of friend: smart, funny, true, important.Scary Closeis Donald Miller at his best.

(Paperback)

Searching for God Knows Whatweaves together beautiful stories and fresh perspectives on the Bible to show one mans journey to find it.

(Paperback)

Exceptional customer service doesnt just happen---there are intentional, repetitive practices that companies known for their amazing customer service carry out. Secret Service reveals the hidden systems behind these few exceptional companies and the actions they take that any business can utilize so as to consistently surpass customer expectations.

(Paperback)

Account managers and salespeople must be able to identify and capture key opportunities and use a systematic approach to growing the accounts. Here's where they'll find the powerful tools, processes, and techniques to succeed. Selling to Major Accounts is full of practical, proven approaches to account management.

(Paperback)

How do you attract the other half to spend their affluence on your products and services Learn the practical strategies that encourage loyalty in those with the power to buy.

(Paperback)

For more than 200 years, the U.S. Marine Corps has been a paragon of world-class leadership, excelling in the areas of motivation, training, and management. Semper Fi -- which since its hardcover publication has become a best-selling, business leadership classic -- shows readers how to adapt these proven practices for their own organizations.

(Paperback)

Dont start your business alone. Launch your dreams with the guidance of these titans of business!

(Paperback)

With advice from Daymond John, Bobbi Brown, Marc Cuban, Sallie Krawcheck, Max Levchin, Alexa von Tobel, and other successful early stage startup investors, Inc. magazine shows you how to attract and wisely apply your firms first precious sources of cash.

(Paperback, Second Edition)

The updated edition of this invaluable guide- co-published with the Society for Human Resource Management.

(Paperback)

Turn debilitating stress into remarkable strength through proven resilience routines taught by a critical incident instructor and first responder leader. Transform your personal and professional life with insights gained from some of the most stressful professions you can imagine.