(Hardback)

Helps you kick habits such as trying too hard to please, acting up to get attention, or playing the brown-nosing game. The author's proven framework identifies four "power types" and the family systems that generate them, and then using stories from her clients shows the best ways to think about your interactions with peers, and bosses.

(Paperback)

To be effective, managers have to be skilled at acquiring power - and using that power to persuade others to get things done. This guide offers methods for commanding attention, changing minds, and influencing decision-makers up and down the organizational ladder.

(Paperback)

A budget is a financial action plan for an organization. This guide will teach you how to: - Forecast future business results, such as sales volume, revenues, and expenses - Reconcile those forecasts to organizational goals - Obtain organizational support for your proposed budget - Fine-tune your budget over time

(Hardback)

Presentng a model for understanding the relationship between value and experience, this book shows how companies can leverage that knowledge to transform ordinary products and services into experiences that customers consider extraordinary. It helps managers, marketers, and strategists recognize what customers want and how to deliver it.

(Paperback)

Subjects covered in this book include: the treatment of agency in economics literature; institutional responses to the generic problems of agency; fiduciary duties, insider trading, and employment contracts; and the means by which an agency facilitates subordinates' autonomy and managers' control.

(Hardback)

As retailers have become more powerful and global, they have increasingly focused on their own brands at the expense of manufacturer brands. Rather than simply selling on price, retailers have transformed private labels into brands. This book describes the strategies for private labels that retailers are using.

(Hardback)

Aims to prove that business process improvement is not a fad. This book addresses the backlash against process movements like reengineering, by explaining why businesses can decline even as process reform is creating dramatic efficiencies and savings. It presents an economic model for deciding which business processes are worth the investment.

(Hardback)

Provides numerous examples of firms that have succeeded or failed in combining business change and technology initiatives. This text also highlights the roles of organizational structures and human resource programs in developing process innovation.

(Hardback)

Shows the disastrous consequences of years of bad outsourcing decisions and underinvestment in manufacturing capability. This title details how government must change the way it supports basic and applied scientific research, and promotes the collaboration between business and academia needed to tackle society's big problems.

(Hardback)

Views that how fast and how often a company can develop new products can determine whether or not it survives. This book integrates activities in Research and Development, strategy, product development, and marketing to form a view of the product creation process that leads to value creation for employees, customers, and owners.

(Hardback)

Offers ideas and provides an outlook on critical economic issues facing businesses and governments around the world. Consisting primarily of articles originally published in "The McKinsey Quarterly", each volume combines provides the insights that leaders need to operate effectively in the global economy.

(Hardback)

Most managers assume that surviving, especially in recessions, requires slashing wages, benefits, and other workforce expenses. And lowest-skilled workers are often viewed as the most expendable. This book overturns these assumptions. It demonstrates that lower-skilled employees in call centers, repair services, product assembly aren't expendable.

(Hardback)

(Hardback)

What are the emotional and psychological challenges of leadership, and what can we learn from others' journeys This book uses literature as the means by which we can 'go inside' and gain insight into the emotional and psychological challenges of leadership.

(Hardback)

Shaken by the dramatic inroads made by Japanese competitors into high-tech electronics, a number of US electronic firms joined forces in 1982 to form the first US for-profit research consortium: MCC (Microelectronics and Computer Technology Corp.). This book describes MCC's formation and the problems it encountered.

(Hardback)

Shows managers and strategists that market leaders must approach the unfamiliarity and uncertainty of the new economy not as a problem to avoid, but rather as an opportunity to shape their company's future - and shows them how to do so.

(Hardback)

(Hardback)

Reveals the patterns through which innovation occurs in established companies, and identifies the managerial competencies firms need to make radical innovation happen. This book distills an interdisciplinary approach to mastering challenges. It features evidence from a study of innovation projects within ten corporations including IBM and DuPont.

(Hardback)

Shows you how to accomplish successful transformational change in your firm in just 90 days. Based on ten years of research into more than 500 leading companies - including 3M, IBM, GE, Nissan, Apple, Bay Networks, Verisign, HP and Best Buy - this book demystifies fast, effective change and lays out a roadmap for achieving it.

(Hardback)

Real IT Business, The: How CIOs Create and Communicate Value

(Hardback)

(Hardback)

Why do so many global strategies fail - despite companies' powerful brands and other border-crossing advantages Seduced by market size, the illusion of a borderless, "flat" world, and the allure of similarities, firms launch one-size-fits-all strategies. The author explains that the cross-border differences are larger than we often assume.

(Hardback)

(Hardback)

Projects are the engines that drive innovation from idea to commercialisation. Based on a study of more than 600 projects in a variety of businesses and organisations across the globe, this title provides an adaptive model for planning and managing projects to achieve superior business results.