(Paperback)

(Paperback)

If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and procedures - and her approach works.

(Paperback)

Residential property investors spend hours researching hotspots, visiting properties, selecting loans and negotiating the sales price. Leah Calnan knows that this is only the beginning. To really maximise your returns from investing in property you need to get your property management right. Australian author.

(Paperback)

(Paperback)

(Paperback)

Based on the concepts of design thinking, this comprehensive toolkit adds to existing project management approaches with new mindsets, practices and skills that will lift the performance of your most ambitious projects.

(Paperback)

(Paperback)

(Paperback)

There is a time to buy and hold property for long-term results, and there are times when opportunities to fast-track your returns will present themselves. Readers of this fascinating new book by property expert Peter Mastroianni will learn how to recognise these opportunities and profit from them.

(Paperback)

Create a life that truly makes you happy with this essential guide to personal growth from CEO of Happiness Concierge and TEDx speaker, Rachel Service. Based on the tools that Rachel has used to empower thousands of people across the globe.

(Hardback)

(Paperback)

(Paperback)

Since the release of the first edition of How to Invest in Property through Self Managed Super this investment strategy has increased in popularity. So much so that industry spokespeople have raised concerns that SMSF trustees are responsible for inflating property prices! Author, ...

(Paperback)

Have you ever heard someone say, 'If only life came with a set of instructions' Success coach, Lisa Stephenson has - hundreds of times. Almost every client utters this at some point in some form. Read Me First is the book she now gives them.

(Paperback)

The Smart Borrower's Handbook is an essential guide for all property, sharemarket and superannuation investors. Smart borrowers use other people's money to increase their wealth faster. However, borrowing (sometimes called gearing or leverage) is a double-edged sword as it can also increase losses.

(Paperback)

Have you been offered the opportunity to take part in a mentoring scheme, either as a mentor or mentee What might this involve How could it benefit you What exactly is mentoring, anyway A Greek by the name of Mentor stepped into the shoes of a King for the ten years of the Trojan Wars to develop his son for the responsibilities of the throne.

(Paperback)