Crisis

(Paperback)

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We had been there for over 12 hours. The man was still 30 feet up a tree, balancing on a branch directly over one of the main railway lines out of one of the busiest train stations in the country. He refused to talk to us, threatening to jump if we came too close. To him, we were the enemy. My job was to preserve his life.
Nicky Perfect knows that the most dangerous time in any negotiation is when you think youre winning.

Often one of the first on the scene, during her two decades spent in crisis and hostage negotiation, she was deployed to defuse the most volatile and fraught situations imaginable.

From rooftop stand-offs to criminal barricades, gang kidnappings to terrorist incidents, these are the stories and cases that have shaped a career spent on high alert, where life often hangs in the balance.

Author Bio

Nicky worked on the elite New Scotland Yard Hostage and Crisis Negotiation Unit, becoming the Deputy Head of Unit in 2016. She has travelled the world teaching negotiation and working with the Government on international operations.

Nicky spent many years as the Director of UK Training of the National Hostage and Crisis Negotiation Course. She was responsible for training police officers across the UK and assessing their capability as negotiators.

On retiring from the police Nicky purchased her local garage and converted the showroom into a coffee shop and gym, keeping the garage workshop, employing local people and creating a community hub.

Her consultancy business specialises in communication and negotiation coaching. Her mission is to share the lessons she learnt as a negotiator to help others improve their communication skills and ultimately their relationships.

She has been awarded the British Empire Medal for services to the community, specifically during the pandemic.