Waiter Rant
By (Author) The Waiter
John Murray Press
John Murray Publishers Ltd
1st September 2009
United Kingdom
General
Non Fiction
Hospitality and service industries
Customer services
642.6092
Paperback
320
Width 127mm, Height 198mm, Spine 22mm
210g
Most restaurant customers are nice people, but a few are socially maladjusted psychopaths who relish giving their waiters a hard time. WAITER RANT gives the inside scoop on what really goes on behind the scenes in a restaurant, how to be a good customer and get great service and why, strangely, a waiter's lifestyle is as addictive as crack cocaine.
After training as a priest, working in psychiatric hospitals and nearly having a nervous breakdown by the age of thirty, the Waiter began serving tables. Seven years later . . . he's still figuring out what to do when he grows up, but has survived enough hellish shifts on the restaurant floor, smiling whilst holding burning hot plates and still smiling whilst a customer changes her order for the seventh time, to know a thing or two. His outrageous anecdotes of appalling customer behaviour show that people are at their worst when being served. Bad customers get bad service. So if you don't want your waiter to spit in your food, or give you the table next to the toilets on Valentine's Day, the Waiter suggests you follow a few customer rules.'The front-of-house version of Kitchen Confidential. You will never look at your waiter the same way again' - Anthony Bourdain
'Adapted from an award-winning blog, a view of restaurant customers from the other side of the table - Publishing News'A hugely enjoyable book' - Word Magazine If you enjoyed Anthony Bourdain s Kitchen Confidential, or if you ve ever been a waitress, you ll love this - Look, Sophie Davis His outrageous anecdotes of appalling customer behaviour show that people are at their worst when being served - Hampshire ViewThe Waiter, a seminary dropout cum mental health care worker, waited his first table aged thirty-one. In 2004, the author started his popular blog, WaiterRant.net. He lives in the New York metropolitan area with his joint custody dog Buster.