Best of the Gallup Management Journal 2001-2007

(Hardback)

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Description

Since 2001, theGallup Management Journalhas provided leaders with essential insights into managing the human side of their businesses: their employees and customers. This book features articles from the first seven years of the journal that could not be more relevant today, as executives continue to struggle with the transition into a 21st century global economy. A range of voices is included in these pages. A Ritz-Carlton executive tells how his company is reinventing its world-class brand, while a leader at Ann Taylor describes how the retailer invests in talent. Nobel Prize winner Daniel Kahneman probes how customers think, while one of the founding fathers of the Internet, Vinton Cerf, speculates on the future of a connected world. With its lively writing and penetrating, research-driven insights,The Best of the Gallup Management Journal 2001-2007is essential reading for leaders who want to engage employees and customers in a hyper-competitive and ever-changing global economy.

Author Bio

About the Editors
Geoffrey Brewer is the Editorial Director of Gallup Press, which publishes books and the Gallup Management Journal. He is the editor of The New York Times bestsellers 12: The Elements of Great Managing and How Full Is Your Bucket, which reached #1 on the business list. He also edited the #1 Wall Street Journal and #1 BusinessWeek bestseller StrengthsFinder 2.0. Brewer was previously editor-in-chief of Sales & Marketing Management, a strategy publication for senior executives, and a contributing writer on management for The New York Times. He is a seven-time recipient of the Jesse H. Neal Editorial Achievement Award from American Business Media. Brewer lives in Brooklyn, New York, with his wife, Regan Solmo, and their son, Henry.

Barb Sanford is the managing editor of the Gallup Management Journal. Sanford also contributes her writing and editorial expertise to the book publisher Gallup Press. She was an editor for Discover Your Sales Strengths and Married to the Brand and for the bestsellers 12: The Elements of Great Managing and How Full Is Your Bucket In addition to her work with the Gallup Management Journal and Gallup Press, Sanford writes and edits for Gallups corporate marketing team. She is actively involved in the International Association of Business Communicators and has served in leadership roles at the chapter and regional levels. She lives in Lincoln, Nebraska, with her husband, Howard, and daughter, Elizabeth.