Developing Exemplary Performance One Person at a Time
By (Author) Michael Sabbag
John Murray Press
Davies-Black
15th July 2009
United Kingdom
Professional and Scholarly
Non Fiction
658.3
Hardback
232
Width 158mm, Height 236mm, Spine 21mm
564g
Why is it that some employees, regardless of their strong skills and knowledge base, still underperform The answer may lie in other root causes in the workplace: the environment or culture, the available tools and resources or a lack of systems or processes.
Isolating a root cause-and its corresponding performance opportunity- is the first step in helping an employee develop and grow. Only then can a targeted solution, whether a job redesign or one-on-one coaching or training, be identified and applied so that individuals can achieve peak performance. Developing Exemplary Performance One Person at a Time lays out a simple process to identify the "right" performance focus-one exemplary strength that can be leveraged and one "expandable" strength with development potential-and turn it into results that support an organization's overall strategy and success.This book lays out a model to help leaders diagnose the real reasons why people may not be performing to standards and allows proper action planning for improvement. - Alicia Goodman, Senior Vice President, Human Resources, Human Resources, TNS
Going far beyond existing models of performance development, Sabbag provides leaders with both a process roadmap and a practical toolbox for strength-based employee development. - Rita Smith, Vice President of Enterprise Learning, Ingersoll Rand CompanyMichael Sabbag is a seasoned, authentic leader with an amazing grasp of the performance challenges facing businesses today and an even more amazing ability to clearly articulate how to diagnose and solve those challenges to yield exemplary results. Developing Exemplary Performance One Person at a Time is intelligent, practical and easy to understand.Michael Sabbag, SPHR, is Vice President of Talent Management at Learn.com[registered], an on-demand learning automation software and services firm serving over 50 million end-users worldwide. Active in the Society for Human Resource Management and currently a member of the American Society for Training and Development's National Advisor for Chapter team, his 20 year background includes work with such national clients as Centex Homes as president of his own consulting firm, and in various management positions at media giant, Comcast.