HBR Guide to Emotional Intelligence (HBR Guide Series)

(Paperback)

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Research by Dan Goleman, the author and psychologist who introduced emotional intelligence to management thinking, has shown that EQ is a more powerful determinant of good leadership than technical competence, IQ, or vision. It is now one of the crucial criteria in hiring and promotion processes, performance evaluations, and professional development courses. And it's not innateit's a skill that all of us can improve upon.
In this Guide, you'll learn how to:
Recognize your own EQ strengths and weaknesses
Build your self-awareness
Regulate your emotions in tough situations, or recover from an outburst
Motivate yourself through ups and downs
Empathize with others
Build your social skills
Help an employee develop emotional intelligenceand hire for EQ to begin with
Build the social awareness of your team
Handle specific situations like crying at work, tense communications across different cultures, and making decisions without emotional bias
Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Author Bio

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 11 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact. Author social media/website info: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreview