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Getting Past No: Negotiating in Difficult Situations

(Paperback)


Publishing Details

Full Title:

Getting Past No: Negotiating in Difficult Situations

Contributors:

By (Author) William Ury

ISBN:

9780553371314

Publisher:

Bantam Doubleday Dell Publishing Group Inc

Imprint:

Bantam USA

Publication Date:

31st March 1999

Country:

United States

Classifications

Readership:

General

Fiction/Non-fiction:

Non Fiction

Dewey:

158.5

Physical Properties

Physical Format:

Paperback

Number of Pages:

208

Dimensions:

Width 133mm, Height 210mm, Spine 15mm

Weight:

193g

Description

We all want to get to yes, but what happens when the other person keeps saying no

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker

In Getting Past No, William Ury of Harvard Law Schools Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. Youll learn how to:

Stay in control under pressure
Defuse anger and hostility
Find out what the other side really wants
Counter dirty tricks
Use power to bring the other side back to the table
Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You dont have to get mad or get even. Instead, you can get what you want!

Author Bio

A world-renowned negotiator, mediator, and bestselling author, William Ury directs the Global Negotiation Project at Harvard University. Over the last thirty years he has helped millions of people, hundreds of organizations, and numerous countries at war reach satisfying agreements.

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