Getting Past No: Negotiating in Difficult Situations
By (Author) William Ury
Bantam Doubleday Dell Publishing Group Inc
Bantam USA
31st March 1999
United States
General
Non Fiction
158.5
Paperback
208
Width 133mm, Height 210mm, Spine 15mm
193g
We all want to get to yes, but what happens when the other person keeps saying no
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker
In Getting Past No, William Ury of Harvard Law Schools Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. Youll learn how to:
Stay in control under pressure
Defuse anger and hostility
Find out what the other side really wants
Counter dirty tricks
Use power to bring the other side back to the table
Reach agreements that satisfies both sides' needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You dont have to get mad or get even. Instead, you can get what you want!
A world-renowned negotiator, mediator, and bestselling author, William Ury directs the Global Negotiation Project at Harvard University. Over the last thirty years he has helped millions of people, hundreds of organizations, and numerous countries at war reach satisfying agreements.