Recruitment, Retention, and Employee Relations: Field-tested Strategies for the '90s

(Hardback)

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Description

This volume delivers practical and successful techniques used by some of the world's most competitive and innovative companies. Techniques described in the book can help any company enhance its ability to recruit, retain and improve employee relations. A synthesis of effective recruiting techniques is explained including a review of Merck's Interview Skills Workshop, Hewlett-Packard's Behavioural Interviewing and Marriott's recruitment programmes. Effective retention techniques are also explained, including Federal Express' Guaranteed Fair Treatment Procedure, General Electric's Work Out Programme, Motorola's Six Sigma Programme, Merck's Flextime Programme and Cypress' Goal Setting Process. Several successful techniques are examined including PepsiCo's SharePower.

Reviews

I would heartily recommend this book for the Human Resource professional who needs a quick, practical proposal of solutions to our current problems. For those of us in the EAP field with little or no HR experience, it certainly should find a place on our bookshelves. Otherwise, we risk becoming dated in our knowledge of HR strategy. We must be able to talk their language. Many of us, of course, are part of the quality movements within our corporations and can apply many of the concepts to our own programming.-Journal of Employee Assistance Research
"I would heartily recommend this book for the Human Resource professional who needs a quick, practical proposal of solutions to our current problems. For those of us in the EAP field with little or no HR experience, it certainly should find a place on our bookshelves. Otherwise, we risk becoming dated in our knowledge of HR strategy. We must be able to talk their language. Many of us, of course, are part of the quality movements within our corporations and can apply many of the concepts to our own programming."-Journal of Employee Assistance Research

Author Bio

D. KEITH DENTON is CEO of CIVID3, a management consulting and software company.