Reward Systems: Does Yours Measure Up
By (Author) Steve Kerr
By (author) Glenn Rifkin
Harvard Business Review Press
Harvard Business Review Press
1st December 2008
United States
General
Non Fiction
658.3142
Hardback
136
Width 121mm, Height 190mm
204g
It's one of the thorniest management problems around: dealing with unmotivated, low-performing employees. It's easy to point the finger of blame at them. But in most companies, it's the reward system, not the workforce, that's causing poor attitudes and performance: many reward systems actually discourage desired behaviors while rewarding the very actions that drive executives crazy.
In Reward Systems: Does Yours Deliver Steve Kerr describes the steps you must take to create an effective reward system:
- Clarify what you mean by "performance" -- in ways that help employees understand how they can support what you're trying to accomplish
- Devise an effective performance-measurement system that distinguishes between metrics used for control and those used for employees' development
- Design a reward system that motivates people to do what you want them to do while also meeting their needs
To get the most from employees, you don't need to add headcount, upgrade your IT capabilities, or hire consultants. You do need to develop the right reward system. This book shows you how.
From our new Memo to the CEO series -- solutions-focused advice from today's leading practitioners.
Steve Kerr was most recently the chief learning officer and a managing director of Goldman Sachs. He was president of the Academy of Management and author of numerous academic articles and two best-selling business books, including The Boundaryless Organization and The GE Work-Out.