The Stay Interview: A Manager's Guide to Keeping the Best and Brightest

(Paperback)

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Description

Of all the obstacles and surprises managers know are heading their way each day, the one they least anticipate and prepare for is the resignation of a seemingly happy and extremely valued employee. Its the cement truck they never saw coming their way--but they could have.

This invaluable resource introduces managers to a powerful new engagement and retention tool that they absolutely must begin utilizing ASAP: the stay interview. Smart companies and managers who have realized the importance of being proactive with their employees and not taking anything for granted have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.

Written by the retention expert who pioneered the process, The Stay Interview shows managers how to:

• • Prepare for the stay interview
  • Anticipate an employee's top issues
  • Respond to difficult questions
  • Listen effectively and dig deeper
  • Craft a detailed and effective stay plan complete with timeline

Assess each employee's level of engagement, predict potential exits, and communicate results to upper management

When you have the right people in place, you cant risk losing them. Complete with the five best questions to ask and sample scripts for different situations, The Stay Interview provides the key to saving yourself unnecessary headaches and surprises.

Reviews

..".comprehensive guide, which covers all the facets of stay interviews...a valuable employee engagement tool that is realistic and practical but requires a conscientious effort from both parties." --Soundview
Top 5 Business Books of 2015 -- the Chronicle Herald
"If you manage other people, The Stay Interview: A Manager's Guide to Keeping the Best and the Brightest by Richard P. Finnegan could be one of the most useful books you'll ever read." --The Chronicle Herald

Author Bio

Richard P Finnegan is the CEO of C-Suite Analytics, a consultancy specialising in engagement and retention solutions. He has been cited in BusinessWeek and Chief Executive as the leading thinker on employee retention, and is the author of The Stay Interview.