Culture Design: How to Build a High-Performing, Resilient Organization with Purpose
By (Author) James D. White
By (author) Krista White
Harvard Business Review Press
Harvard Business Review Press
18th February 2026
United States
General
Non Fiction
Diversity, equality and inclusion in the workplace
Personnel and human resources management
Management: leadership and motivation
Hardback
256
Width 155mm, Height 234mm
It's time to get intentional about your organizational culture.
How would you describe your organization's culture Are you happy with it Do you think you fully understand it Do you know the risks and opportunities it creates
Most important, have you done anything to shape or change that culture, by design
If you haven't, you must. Business leaders are at a crossroads, pulled into a divided world and expected to take a stand, and they face real economic and social consequences when they don't. They are struggling to stay aligned to their true north while catering to employees, shareholders, and consumers. Gen Z has entered the workforce with new expectations. AI is a looming specter. In this climate, a weak culture will lead to a lack of trust and a lack of commitment from workers and customers. And a weak culture leads to weak results.
It's time to get intentional about your organizational culture, to shape it yourself and make it strong. This book shows you how, with a proven framework and deeply practical advice for doing the work. By combining design-thinking principles with inclusive-leadership best practices, Culture Design teaches you how to shape a culture that is resilient, inclusive, powerful, and effective.
Culture Design combines James D. White's expert perspective, informed by more than thirty years of operating experience across sectors and in the boardroom, with daughter Krista White's millennial perspective on which leaders are best suited to build cultures that work for all.
Together they've created an essential book, a clarion call to leaders to make culture design central to their job and their organization's success.
James D. White is the founder and chair of Culture Design Labs. He has overseen the evolution and growth of some of the world's most iconic brands in the consumer products, retail, and restaurant industries. Most recently, as the former chair, president, and CEO of Jamba Juice, he led the successful turnaround and transformation of the company from a smoothie shop to a leading global, healthy active-lifestyle brand. He has also held senior executive roles at Safeway, Gillette, Nestle Purina PetCare, and Coca-Cola.
Krista White is the CMO of Culture Design Labs, a writer, and the founder of Kiki For The Future, a platform that connects LGBTQIA+ people with sexual health resources.