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Managing the Hidden Organization: Strategies for Empowering Your Behind-the-Scenes Employee
(Paperback)
Publishing Details
Full Title:
Managing the Hidden Organization: Strategies for Empowering Your Behind-the-Scenes Employee
Contributors:
By (Author) Terrence E Deal
By (author) William A Jenkins
Publisher:
Little, Brown & Company
Imprint:
Grand Central Publishing
Publication Date:
1st March 1994
Country:
United States
Classifications
Readership:
General
Genre:
Fiction/Non-fiction:
Non Fiction
Main Subject:
Dewey:
658.314
Physical Properties
Physical Format:
Paperback
Number of Pages:
288
Dimensions:
Width 152mm, Height 229mm
Description
Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.
