Organizational Needs Assessments: Design, Facilitation, and Analysis

(Hardback)

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Description

An indispensable reference for designing and conducting organizational needs assessments, this book advocates a system-oriented approach to help meet the complex challenges confronting organizations today. Using examples drawn from real-life situations, it offers practical suggestions and guidelines for planning and managing the overall needs-assessment process from the selection of data-gathering methods and use of statistical analyses to the eventual design and implementation of training management-development and quality-improvement programs. The work concludes with an extensive case study of an actual project to illustrate the complexities associated with designing and conducting organizational needs assessments along with a reference exhibit of an actual needs assessment project summary and recommendations.

Author Bio

SAMUEL B. McCLELLAND is Program Director in the Center for Executive Education in the College of Business Administration at Georgia State University in Atlanta. He has worked for over 15 years in the design and administration of needs-assessment systems for public- and private-sector organizations. He is the author of numerous articles on the subject of management development, needs assessments, and evaluation systems.