Relentless Caring: If You Don't Give a Damn, Don't Expect Anyone Else To
(Hardback)
Publishing Details
Relentless Caring: If You Don't Give a Damn, Don't Expect Anyone Else To
By (Author) William H. McGill
BenBella Books
Matt Holt Books
3rd May 2024
United States
Classifications
General
Non Fiction
658.4092
Physical Properties
Hardback
240
Width 159mm, Height 236mm
Description
By delivering kindness every day at all levels of your organization and to all your customers, you will earn dedicated employees and repeat customersand, ultimately, profitability.
This step-by-step guide details an approach to leadership focused on caring about the well-being of others.
As founder and executive chairman of MarineMax and with kindness as his True North, William H. McGill Jr. helped transform the company from a small disparate group of boat dealers into a highly profitable $2 billion global conglomerate.
In Relentless Caring, McGill shares what hes learned about how to truly care about others 24/7 and generate solid profits at the same time. Readers will learn:
Relentless Caring is a practical playbook for managing from the hearttirelessly delivering goodness and kindness to your team members and to customers to build strong loyalties that can buoy your organization even in the most challenging economic waters.
Reviews
"""Bill McGill is a true visionary who has literally transformed an industry with his entrepreneurial mindset, relentless pursuit of innovation, and true understanding of the importance of every person . . . He truly leads from the heart.""
Rebecca J. White, PhD, James W. Walter Distinguished Chair of Entrepreneurship, University of Tampa, and Director, John P. Lowth Center for Entrepreneurship
""Bill McGill expresses the meaning of culture in two words: relentless caring! This book is a must-read for anyone who cares about building a family team' of leaders with common values, constancy of purpose, and continued process improvement . . . Relentless Caring is the blueprint of how Bill started a company and over time built it into a $2 billion conglomerate that amazingly maintains the integrity and values of a family thanks to his relentless caring.""
Dick Lazzara, Principal, Lazzara Creative, and former President and Designer, Lazzara Yacht Corporation
""Relentless Caring is in part an MBA manual that shows how sincere caring can turbo-boost all leadership methods. Bill uses his experiences, peppered with quotes by famous people, to teach how sincere caring can make leadership skills more effectivefrom listening, hiring, and firing to coaching, compensation, benefits, goal setting, accountability, and even organizing one's day.""
Bradford D. Smart, PhD, Author, the Topgrading series, and Coauthor, Foolproof Hiring
""Bill McGill has been masterful in recognizing and delivering on the art of relentless caring. In this book, Bill delivers his message in an easily readable, understandable, and achievable format. His message is timeless yet easy to overlook as a business grows and expands.""
Kevin Merrigan, Chairman, Northrop & Johnson Yacht Brokerage"
Author Bio
William (Bill) H. McGill Jr. is the ideal person to share what it takes to be a successful leader in todays tough business world. Hes Cofounder and Executive Chairman of the Board of MarineMax, the worlds largest marine conglomerate (NYSE: HZO). Bill doesnt just talk about relentless kindness; he lives it 24/7. Many of those same individuals who launched MarineMax on the floor of the New York Stock Exchange in June 1998 were still there to celebrate its 20th anniversary. Thats a testament to the companys strong leadership and the culture of caring that Bill relentlessly fosters in all he and his teams do. Bill knows what it takes to pursue your passions and have fun doing it. Born and raised on a farm in Tennessee, hes a mechanical engineer by training.
