Conversation Marketing: How to be Relevant and Engage Your Customer by Speaking Human

(Paperback)

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Description

Each of us sees more than 5,000 marketing messages every day. In such a crowded marketplace, brands are scrambling to find new ways to cut through the clutter to reach consumers. With such intense competition, it's critical to stand apart beyond service and price.

Conversation Marketing will help you connect your brands, not just to the minds of your consumers, but to their hearts. Slick slogans and catchy ads may still work in some instances, but today's discerning consumers demand more. They want information and a reason to connect with a brand before they act. They want a conversation.

Conversation Marketing gives you and your company the powerful tools and strategies now required, including:

• How to earn your audience's attention and provide value at every touch point
• How to tell a meaningful story
• How to give your customers agency in the conversation and accept that they're in charge
• How to listen, not sell

Change your strategy and your tone and you can change your results. Applying the rules from Conversation Marketing will help brands become publishers, increase sales, and establish a lifelong connection with their customers.

Author Bio

Kevin Lund is an award-winning content-marketing pioneer and internationally lauded lecturer. For nearly 18 years, category leaders like HSBC, Forbes, Charles Schwab and Gain Capital have relied on Kevin to develop content-marketing solutions that bridge marketing needs with today's rich information needs.