Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work

(Paperback)

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Bosses, friends, family members, they've madeyour life hell -- until now! Based on fourteen yearsof research and observation, Dr. Robert Bramson'sproven-effective techniques are guaranteed to helpyou right the balance and take charge of yourlife. Learn how to:

Stand up to anyone --without fighting.

Blunt a sniper'sattack.

Get a clam to talk.

Cut off aSherman tank at the pass.

Managebulldozers.

Get stallers off the dime.

Move a complainer into a problem-solvingmode.

Learn the six basic steps that allow you tocope with just about anyone. Reclaim the powerthe rightfully belongs to you in any relationship!

Author Bio

Robert Bramson, PhD, is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives. A member of the American Psychological Association, the Author's Guild, and Certified Consultants International, his work has been featured in newspapers and magazines nationwide, notably The New York Times, TheWashington Post, and Time.