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Dealing With Difficult People (Collins Business Secrets)

(Paperback)


Publishing Details

Full Title:

Dealing With Difficult People (Collins Business Secrets)

Contributors:

By (Author) David Brown

ISBN:

9780007346776

Publisher:

HarperCollins Publishers

Imprint:

William Collins

Publication Date:

10th August 2010

Country:

United Kingdom

Classifications

Readership:

General

Fiction/Non-fiction:

Non Fiction

Dewey:

650.13

Physical Properties

Physical Format:

Paperback

Number of Pages:

128

Dimensions:

Width 129mm, Height 198mm, Spine 9mm

Weight:

130g

Description

The tricks that experts and top professionals use to overcome difficult people.
Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
Includes how to:
Understand the different types of troublemakers
Stay calm and firm when other people cant
Deal with difficult bosses, direct reports, and colleagues
Create win-win scenarios
Develop productive relationships with people you dont like

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