How to Deal With Difficult People
By (Author) Ursula Markham
HarperCollins Publishers
Thorsons
1st December 1993
United Kingdom
General
Non Fiction
158.2
Paperback
160
Width 129mm, Height 198mm, Spine 10mm
136g
A concise, straightforward book on how to handle difficult people in your personal or professional life.
Ursula Markham has many years experience in training and staff counselling. She is the author of Managing Conflict and other successful books.