The Fine Art Of Confident Conversation: How to improve your communication skills and build stronger relationships

(Paperback)

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Description

We all have discussions with people every day - from lunch with friends to organising a meeting. We might think of these small talk, chats and discussions as 'conversations', but do we really converse What do we really talk about

In THE FINE ART OF CONFIDENT CONVERSATION communication expert Debra Fine shows you how to use conversation to build stronger relationships with friends, colleagues and family members. She provides simple techniques to help you develop meaningful conversations, keep conversations on track, achieve the purpose of your meetings and presentations, deal with difficult people and awkward situations, leave clear answerphone messages and send emails that won't be misinterpreted. Written in a lively and engaging style, Debra enables you to increase your language awareness, adopt the principles of constructive communication, and acquire the skills you need to feel confident and poised in any situation, at home and at work.

Reviews

'Fine fully engages her audience. She involves readers in the discussion and gives lists of lines people can use.' LIBRARY JOURNAL

Author Bio

Debra Fine is an internationally recognised speaker and trainer. As a member of the National Speakers Association she travels extensively giving lectures and conducting workshops on the topic.