Available Formats
Conduct and Accountability in Financial Services: A Practical Guide
By (Author) Stacey English
By (author) Susannah Hammond
Bloomsbury Publishing PLC
Bloomsbury Professional
28th May 2026
2nd edition
United Kingdom
Professional and Scholarly
Non Fiction
346.42082
Paperback
424
Width 156mm, Height 248mm
600g
Provides comprehensive and expert guidance on how best to implement and comply with the Senior Managers & Certification Regime (SM&CR) as well as acting as a guide to rule book requirements and regulatory expectations, it provides an in-depth look at the implications of the global focus on culture and conduct risk.
The second edition has been fully revised and updated and contains:
- An expanded chapter on technology in a post pandemic hybrid world and given the heightened regulatory focus
- Analysis of the Financial Services and Markets Act 2023 and how it affects SM&CR
- Coverage of the new consumer duty
- Details of the impact of Brexit
- An overview of cryptocurrencies and cryptoassets
- AML/sanctions against a backdrop of the continuing conflict in Ukraine
A must-read text for all staff in UK financial services firms, professional associations, industry bodies, regulators, academics and advisers to financial services organisations.
This title is included in Bloomsbury Professionals Banking and Finance Law online service.
An invaluable source of accurate regulatory compliance information to draw from. Well laid out, clear and detailed, I also look forward to the second edition of this important contribution to the field. -- Rocky Hirst, EMEA Head of Commercial Bank Compliance * Citi *
An excellent overview of conduct, culture, and governance expectations worldwide and talk[s] about the implications of the global focus on culture and conduct risk. -- Julie DiMauro * The FCPA Blog (of the previous edition) *
I am reading your and Susannah Hammond's book in preparation for the Central Bank of Ireland introducing the SEAR regime. I am finding it a real treasure trove, and truly practical. I am also President of the ACOI so have to help prepare the profession for the changes. -- Kathy Jacobs, Director Consultant, Regionvale (of the previous edition)
Recently, I have started reading your work Conduct and Accountability in Financial Services: A Practical Guide. I wish to express my thanks to you for producing such a brilliant piece of work. It has helped me understand the UK financial industry. Thank you very much again ... I am really happy that you are continuing with this insightful work. It is indeed an excellent book on financial services regulation. -- Rishikesh Sharma, International Trade, Litigation and Arbitration - England & Wales/India. The Honourable Society of The Inner Temple, London (of the previous edition)
I would like to say your book Conduct and Accountability in Financial Services (which I have read many times already) is a brilliant book which is very useful and essential reference in my everyday work. I have also recommended it to colleagues. If you do have plans in writing further books on conduct / culture please do let me know. -- Djan Direk Chartered FCSI, FICA, CAMS, Manager - Compliance Monitoring, Assurance and Governance at First Abu Dhabi Bank (FAB) (review of the previous edition)
Stacey English has over 20 years regulatory risk, compliance and audit experience within the financial services as a regulator, practitioner and adviser, giving her an extensive and unique view of conduct in the industry.
Susannah Hammond has over 25 years wide-ranging experience in international and UK financial services.