The Psychology of Conflict: Mediating in a Diverse World

(Paperback)

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Description

This practical guide, with a foreword by Nobel Laureate Archbishop Desmond Tutu, will assist those interested in conflict resolution to better understand the psychological processes of parties in conflict and mediation. As Randolph argues, psychology is increasingly perceived by lawyers as a vital tool for resolving conflicts in the litigation environment, whether in commercial, family, community or employment disputes. With an ever-growing demand for mediators across international borders, the psychologically-informed mediator can also provide much needed facilitation in global trade and peace negotiations, as well as being invaluable in helping to resolve a variety of political and international conflicts.

Reviews

A very readable description of the art of mediation by an acknowledged master in the field. * Sir Henry Brooke *
This book is a breath of fresh air. It is a simple and convincing account of those basic human frailties the need for self-esteem, the need for control that can cause and exacerbate conflict; and it is a useful manual for all those mediators called on to unravel the knot, not by mere logic, but by an understanding of how people really work. * Boris Johnson *
Each chapter of this book reveals some pearl of wisdom synthesized from the authors wide experience of law and psychotherapy, wisdom which will help you understand how the dispute developed but also, and more importantly,how best to resolve it. * Sir Alan Ward, Chair of the Civil Mediation Council *

Author Bio

PAUL RANDOLPH was an experienced mediator, trainer, lecturer and author. Following 35 years at the Bar, Paul turned to mediation, and mediated in a wide variety of disputes, lecturing on the psychology of conflict in Europe, Asia, South Africa and America. He was Course Leader on the Mediation Course at Regents School of Psychotherapy and Psychology (RSPP), Regents University London. His previous book with Dr Freddie Strasser, Mediation A Psychological Insight into Conflict Resolution, was received with wide acclaim. Paul Randolph died in January 2019.