Library Patrons' Privacy: Questions and Answers

(Paperback)

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Description

A quick, easy-to-read synthesis of theory, guidelines, and evidence-based research, this book offers timely, practical guidance for library and information professionals who must navigate ethical crises in information privacy and stay on top of emerging privacy trends. Emerging technologies create new concerns about information privacy within library and information organizations, and many information professionals lack guidance on how to navigate the ethical crises that emerge when information privacy and library policy clash. What should we do when a patron leaves something behind How do we justify filtering internet access while respecting accessibility and privacy How do we balance new technologies that provide anonymity with the library's need to prevent the illegal use of their facilities Library Patrons' Privacy presents clear, conversational, evidence-based guidance on how to navigate these ethical questions in information privacy. Ideas from professional organizations, government entities, scholarly publications, and personal experiences are synthesized into an approachable guide for librarians at all stages of their career. This guide, designed by three experienced LIS scholars and professionals, is a quick and enjoyable read that students and professionals of all levels of technical knowledge and skill will find useful and applicable to their libraries.

Reviews

A superb starting point that emphasizes the importance of library policies while simultaneously showing that policies cannot render the final solution when privacy issues arise. * Library Journal *
Library employees involved in the planning, implementation, support, and evaluation of measures to protect patrons' privacy and confidentiality will find this resource particularly useful. * Technical Services Quarterly *
An excellent introduction to patron privacy issues with current and emerging technologies and how all types of libraries can address them. I enjoyed the case study approach of each chapter, which identifies the key aspects and questions to ask in each privacy situation. The authors give library staff the tools they need to proactively protect their patrons' privacy by learning from the experiences, research, and policy implementations of other librarians. * John J. Burke, Library Director and Principal Librarian, Miami University Regionals *

Author Bio

Sandra J. Valenti is assistant professor in the School of Library and Information Management at Emporia State University. Brady D. Lund is a doctoral student in the School of Library and Information Management at Emporia State University. Matthew A. Beckstrom is systems manager/librarian at the Lewis and Clark Library in Helena, MT.