Words Matter: Embracing the Power of Conversation

(Paperback)

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Description

This book delves into the power of the conversation and the words we use. There is a tremendous need for people to be more thoughtful and careful with their words. Electronic transactions tend to be shorter and quicker and in many cases, delivered without much thought as to the impact of the message and the words. As soon as the words are spoken or written and received, it is too late to take them back. In addition, most conflicts and challenging situations could be avoided, minimized, and/or deescalated with an effective conversation. Effective and meaningful conversations do not come naturally but it is a skill that can be learned through education and practice. This book will walk you through effective principles and practices that can be used to enhance the probability of a good outcome from a challenging situation and conversation. The words we choose do make a difference and this fact needs to be at the forefront of our thought process as we enter a face to face conversation, compose an email, and send a text or place a social media post. This book will provide the tools necessary to begin a practice of meaningful and effective conversations.

Reviews

The need for meaningful and authentic conversations has never been greater. Stan Wislers book provides examples of how to have honest conversations that can be easily modified to make your own. Ethical leadership provides legitimacy through truthful conversations promoting openness, and leading through the heart modeling self-reflection and positivity. -- Claire Hertz, CSBA, SFO, Deputy Superintendent, Business & Operations, Portland Public Schools, Portland, OR; 2015 ASBO International Eagle Award Winner and President ASBO International, 2020
WOW! Leave it to an accountant to predict the success or failure of a crucial conversation through a mathematical equation! This is a must read for anyone who wants to have more meaningful and productive conversations and relationships. This is Stans first book but I bet it wont be his last. -- Charles E. Peterson, MBA, SFO, PCSBA, Immediate Past President, International Association of School Business Officials; Chief Financial Officer, Central Susquehanna Intermediate Unit, Pennsylvania
Conversations are a critical element of developing relationships that are so important to effective leadership. Stan Wislers book provides practical advice and techniques to guide conversations with the goal of a positive outcome to improve relationships. This book outlines effective practices that can be utilized in ones personal and professional life and is a must read to support leaders at all levels to better understand the power of their words and the messages that are conveyed. -- Amy F. Sichel, Ph.D., Superintendent of Schools, Abington, Pennsylvania, Past-President of AASA, Alexandria, Virginia

Author Bio

Stan H. Wisler served for almost forty years as a manager and Chief Financial Officer in the field of public education. He has held several officer and leadership roles on the boards of various non-profit agencies.