Achieving Performance Excellence in University Administration: A Team Approach to Organizational Change and Employee Development

(Hardback)

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Description

Human resource strategies for organization development include team-building methods to improve communication and reduce interpersonal conflict among university administrators. London describes the formation of a team of top administrators who focus on how to resolve conflict, develop employees, and involve them in decision making. The book considers performance problems such as marginal performance and abusive managers. It describes methods for enhancing attention to employee development through appraisal and feedback. New techniques such as the ratingless appraisal and 360 degree feedback are covered. Overall, it shows how to maintain and enhance organizational vitality in an environment of tight resources and external pressures.

Reviews

This book is a guide for college and university administrators who wish to improve performance in their institution in response to changing student composition, decreasing research support, and increased cost.-Higher Education Abstract
"This book is a guide for college and university administrators who wish to improve performance in their institution in response to changing student composition, decreasing research support, and increased cost."-Higher Education Abstract

Author Bio

MANUEL LONDON is Professor and Director of the Center for Human Resource Management, Harriman School for Management and Policy at the State University of New York, Stony Brook.