Be Understood or Be Overlooked: Mastering communication in the workplace
By (Author) Graham Andrewartha
Allen & Unwin
Allen & Unwin
1st July 2002
Australia
Tertiary Education
Non Fiction
153.6
Paperback
256
Width 165mm, Height 235mm
408g
In business today there is nothing worse than being overlooked. It is five times more negative than direct criticism and the bad feeling it engenders can last for weeks, eating away at our confidence, making us feel irrelevant. In this book, Andrewartha outlines the home truths of workplace psychology so you can communicate effectively. He takes us on a journey of self-discovery, revealing the critical differences we face in understanding each other. Using a combination of organizational theory and tested communication methodology, Andrewartha offers advice to help both the individual and organization thrive. We all know good communication is essential to good relationships - at work and home - yet how many of us get it right
Graham Andrewartha is an author, psychologist and HR management consultant. He is a partner of McPhee Andrewartha (established in 1978), a former National President of the Australian Human Resources Institute and a Fellow of the Australian Institute of Company Directors. Other books by Andrewartha include Managing Human Resources and Developing Management Skills in Australia.