Effective Communication: A Guide for the People Professions

(Paperback, 3rd edition)

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Description

Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically. Divided into two parts, the book focuses first on theoretical insights to provide a firm basis of understanding and then on practice issues. Written in Neil Thompsons characteristically clear and accessible style, this important book provides an essential foundation for making sure that we are communicating with one another as effectively as possible. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/the-effective-social-worker. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

Reviews

This textbook ... explores the many theories developed to account for communication and language, and, using traditional resources or expressions along with contemporary ones, moves from the review of theories to the implications of all this on the contemporary scene. * Rev. Dr. Richard B. Gilbert, BCC. The World Pastoral Care Center, Resources Hotline (of the first edition) *

Author Bio

Professor Neil Thompson is a highly respected writer and developer of online learning resources, with over 39 years' experience in the people professions. He has held full or honorary professorships at four UK universities. He also runs the Avenue Professional Development Programme, an online learning community and tutorial group for people professionals.