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Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
(Paperback, 3rd Edition, Third Edition)
By T. Scott Gross
Power and Impact (HBR Emotional Intelligence Series)
(Hardback)
By Harvard Business Review
Power Negotiating for Salespeople: Inside Secrets from a Master Negotiator
(Paperback, 2nd Revised edition)
By Roger Dawson
Power, Influence, and Persuasion: Sell Your Ideas and Make Things Happen
(Paperback)
Powering a City: How Energy and Big Dreams Transformed San Antonio
By Catherine Nixon Cooke
Preparing a Budget
Priceless: Turning Ordinary Products into Extraordinary Experiences
By Terry A. Britton
Pricing Lives: Guideposts for a Safer Society
By W. Kip Viscusi
Principals and Agents: Structure of Business
By John W. Pratt
Private Label Strategy: How to Meet the Store Brand Challenge
By Nirmalya Kumar
Probelm Solved: A Powerful System for Making Complex Decisions with Confidence and Conviction
By Cheryl Strauss Einhorn
Process Edge: Creating Value Where it Counts
By Peter G.W. Keen
Process Innovation: Reengineering Work Through Information Technology
By Thomas H. Davenport
Producing Prosperity: Why America Needs a Manufacturing Renaissance
By Gary P. Pisano
Product Juggernauts: How Companies Mobilize to Generate a Stream of Market Winners
By P.Ranganath Nayak
Productivity Imperative: Wealth and Poverty in the Global Economy
By Diana Farrell
Profit at the Bottom of the Ladder: Creating Value by Investing in Your Workforce
By Jody Heymann
Profit over Privacy: How Surveillance Advertising Conquered the Internet
By Matthew Crain
Punk Rock Entrepreneur: Running a Business Without Losing Your Values
By Caroline Moore
Purchasing Power: Black Kids and American Consumer Culture
By Elizabeth Chin
Questions of Character: Illuminating the Heart of Leadership Through Literature
By Joseph L. Badaracco Jr.
R&D Collaboration on Trial: The Microelectronics and Computer Technology Corporation
By Everett M. Rogers
Race for the World: Strategies to Build a Great Firm
By Wilhelm Rall
Racial Justice: The Insights You Need from Harvard Business Review
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