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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
(Hardback, Second Edition)
By John Goodman
Surrounded by Geniuses: Unlocking the Brilliance in Yourself, Your Colleagues and Your Organization
(Paperback)
By Alan Gregerman
Tarzan Economics: Eight Principles for Pivoting through Disruption
(Paperback, Export/Airside)
By Will Page
(Hardback)
The 10% Entrepreneur: Live Your Dream Without Quitting Your Day Job
By Patrick J. McGinnis
The Age of Speed: Learning to Thrive in a More-Faster-Now World
By Vince Poscente
The AMA Handbook of Project Management
(Hardback, Fifth Edition)
By Paul C. Dinsmore
The Art of Managing
By John Hendry
The Awareness Code: The Secrets to Emotional Empowerment for Incredible Leadership
By Steve Tappin
The Capital Structure Paradigm: Evolution of Debt/Equity Choices
By Zane Swanson
The Cult of We: WeWork and the Great Start-Up Delusion
By Eliot Brown
The Cultural Shaping of Accounting
By Ahmed Riahi-Belkaoui
The Deadline Effect
By Christopher Cox
The Digital Multinational: Navigating the New Normal in Global Business
By Satish Nambisan
THE DISASTER RECOVERY HANDBOOK
(Hardback, 3rd edition)
By WALLACE/WEBBER
The Evolution and Future of High Performance Management Systems
By Glenn Bassett
The FBI Way: Inside the Bureau's Code of Excellence
By Frank Figliuzzi
The Gouge: The US Navy SEAL Method for Thinking Clearly and Acting Decisively
By Robert Harward
The Gumbo Coalition: 10 Leadership Lessons That Help You Inspire, Unite, and Achieve
By Marc Morial
The Happy Employee
By Julia McGovern
The Idea in You: How to Find It, Build It, and Change Your Life
By Martin Amor
The Ignorant Maestro: How Great Leaders Inspire Unpredictable Brilliance
By Itay Talgam
The Introverts Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections
By Matthew Pollard
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